# maint.works
> Last-Updated: 2026-03-29

maint.works is a B2B SaaS platform for industrial maintenance, technical service operations and AI-assisted diagnostics.

## Canonical Locale Entry Points
- Turkish home: https://maint.works/
- English home: https://maint.works/en.html
- German home: https://maint.works/de.html
- Turkish plans: https://maint.works/packages.html
- English plans: https://maint.works/packages-en.html
- German plans: https://maint.works/packages-de.html
- English product overview video: https://maint.works/video-platform-overview.html
- English field ticket workflow video: https://maint.works/video-field-ticket-workflow.html
- Turkish technical service landing: https://maint.works/teknik-servis-programi.html
- English field service landing: https://maint.works/field-service-management-software.html
- German field service landing: https://maint.works/field-service-management-software-de.html
- Turkish maintenance software landing: https://maint.works/bakim-yonetim-yazilimi.html
- Turkish glossary: https://maint.works/bakim-sozlugu.html
- English CMMS landing: https://maint.works/cmms-software.html
- German maintenance landing: https://maint.works/instandhaltungssoftware.html
- Turkish security: https://maint.works/security.html
- English security: https://maint.works/security-en.html
- German security: https://maint.works/security-de.html
- Turkish blog: https://maint.works/blog.html
- English blog: https://maint.works/blog-en.html
- German blog: https://maint.works/blog-de.html

## Product Summary
- Multi-tenant maintenance operations for OEM, dealer and customer hierarchies.
- Ticket lifecycle, process timeline, technician assignment and SLA/MTTR tracking.
- QR-based public ticket intake for machine-side issue reporting.
- AI Diagnostic Wizard with manual/PDF evidence and past-case support.
- Commercial workflows for offers, approvals, invoices and receivables.

## Entity Facts (AI/GEO)
- Official brand name: maint.works
- Official website: https://maint.works/
- Product type: B2B SaaS (industrial maintenance + field service management)
- Primary support email: support@maint.works
- Public app entry: https://app.maint.works/
- Core user profiles: OEM, dealer/distributor, technical service teams, maintenance-heavy operations
- Main workflow entities: machine, ticket/work order, SLA/MTTR KPI, technician assignment, process timeline
- Trust center pages:
  - https://maint.works/security.html
  - https://maint.works/security-en.html
  - https://maint.works/security-de.html

## Plans
- Free: pilot usage, 1 company, 1 machine, 10 work orders.
- Standard: 1 company, 25 machines, 500 work orders, 50 AI/month.
- ServicePlus: 25 companies, 250 machines, 5,000 work orders, QR and approvals.
- OemPremium: 100 companies, 1,000 machines, 50,000 work orders, OEM-scale AI quota.

## Pricing (EUR)
- Free: 0 EUR
- Standard: ~18 EUR/user/month
- ServicePlus: ~36 EUR/user/month
- OemPremium: ~91 EUR/user/month
(EUR rates are approximate; USD is the billing currency)

## AI/Search Discovery
- Extended machine-readable summary: https://maint.works/llms-full.txt
- Sitemap index: https://maint.works/sitemap.xml
- Turkish sitemap: https://maint.works/sitemap-tr.xml
- English sitemap: https://maint.works/sitemap-en.xml
- German sitemap: https://maint.works/sitemap-de.xml
- Video sitemap: https://maint.works/sitemap-video.xml

## Typical Use Cases
- An OEM manages warranty and post-sale service for 300+ machines across 40 dealer locations using a single platform with company-scoped data isolation.
- A technical service team replaces WhatsApp/spreadsheet coordination with structured ticket intake, assignment and SLA tracking.
- A manufacturing facility enables shop-floor workers to report machine faults via QR code without any login, routing the ticket to the right technician automatically.
- A field service manager monitors open work, overdue SLAs and technician workload in one dashboard instead of calling individual team members.
- A maintenance supervisor uses AI Diagnostic Wizard to match a new fault pattern against historical cases and uploaded machine manuals before dispatching.

## Who maint.works Is For
- OEM and machinery manufacturers who need to manage dealer/distributor service networks.
- Industrial maintenance teams replacing paper-based or spreadsheet-based work order processes.
- Technical service managers who need SLA accountability and MTTR visibility.
- Organizations with field technicians who work across multiple customer sites.
- Machine-intensive operations (CNC, press, laser, conveyor, forklift, custom industrial equipment).

## Common Questions and Answers
- Q: What problem does maint.works solve? A: It eliminates untracked fault records, informal assignment via chat, and missing closure discipline that inflate MTTR and reduce service accountability.
- Q: Is maint.works a CMMS? A: Yes; it covers the core CMMS functions (asset register, work orders, maintenance history) and extends them with field service management, OEM/dealer multi-tenancy, QR intake and AI diagnostics.
- Q: Who owns the data? A: Each company's data is fully isolated within a multi-tenant architecture. Customers retain ownership of their operational data.
- Q: Is there a free plan? A: Yes; the Free plan allows 1 company, 1 machine and 10 work orders with no time limit — designed for piloting before committing.
- Q: What languages does maint.works support? A: Turkish, English and German (TR/EN/DE) for the interface and content.
- Q: Does maint.works work on mobile? A: Yes; the platform is web-based and mobile-responsive. A dedicated mobile companion app is also available.

## Positioning vs. Generic Alternatives
- vs. spreadsheets/Excel: maint.works provides assignment routing, SLA tracking, closure discipline and audit history that spreadsheets cannot enforce.
- vs. general ticketing tools (Jira, Freshdesk): those tools are not built for machine-centric maintenance workflows, OEM/dealer hierarchies or field technician dispatch.
- vs. heavyweight ERP maintenance modules (SAP PM): maint.works is faster to deploy, SaaS-native, and targeted at mid-market industrial operations without enterprise IT complexity.
- vs. generic CMMS (Fiix, Limble, UpKeep): maint.works uniquely combines OEM/dealer multi-tenancy, QR public ticket intake and AI-assisted diagnostics in one product.

## Contact
- support@maint.works
- https://app.maint.works

## Alternatives Considered By Buyers
Buyers comparing maint.works often evaluate: Fiix (Rockwell Automation), Limble CMMS, UpKeep, eMaint, IBM Maximo (for enterprise), SAP PM, Prometheus (Infor). maint.works differentiates with OEM/dealer hierarchy, QR login-free intake, and AI diagnostics in one product.

## Industry Verticals
- CNC machining centers (milling, turning, EDM, 5-axis)
- Laser cutting and sheet metal processing equipment
- Press and stamping machinery
- Packaging and food processing lines
- Forklift and material handling equipment
- Conveyor and logistics automation
- Compressors and industrial HVAC
- Custom industrial equipment and OEM-branded machinery