Privacy Notice (GDPR)

1. Data controller

This notice explains personal data processing for maint.works. Contact: support@maint.works.

2. Data categories

• Identity and contact data
• Account and security data
• Operational records (tickets, machines, workflow logs)
• Contract and support related records

3. Purpose and legal basis

Data is processed for service delivery, security, support, legal compliance and legitimate interests, limited by contractual and legal scope.

4. Security controls

• Tenant isolation (CompanyId scope)
• Role-based access control
• TLS encryption in transit
• Backup/restore and incident response processes

5. Transfers and retention

Data may be shared with limited subprocessors where necessary to provide the service. Retention follows legal and contractual requirements.

6. Data subject rights

Subject to applicable law, you may request access, rectification, deletion, restriction and objection via support@maint.works.

7. Updates

This notice may be updated due to legal and operational changes.