Plan Guide

Everything from Free to OemPremium, clearly mapped.

Compare ticket lifecycle, public QR onboarding, digital customer approvals, invoice PDF generation, pricing contracts, commercial offers, AI Diagnostic Wizard and workforce modules in one place.

Ticket + Process Timeline Public QR + Login-Free Issue Report Digital Customer Approval Invoice PDF + Contracts + Offers Multi-tenant Scope Security

Which Plan Should I Pick?

Free: single-site trial and proof of concept.
Standard: single-company operation with core ticket flow.
ServicePlus: field teams, QR intake and contract-based service billing.
OemPremium: dealer networks, high volume and enterprise AI usage.

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PLANS

Pricing + Capability Summary

Per user / month. Prices are fixed in USD and EUR.

Quick Pick Guide

Free: Demo and proof-of-concept usage.

Standard: Single-company daily ticket operations.

ServicePlus: Field service + approval/invoicing flow.

OemPremium: Multi-company dealer/OEM scale.

Free

$0 / mo

€0 / mo

Best for

Teams validating the platform with a single machine and short pilot scope.

• 1 active company, 1 machine, 10 tickets
• Basic ticket intake and tracking
• Trial and PoC usage

Upgrade trigger: when you outgrow 10 tickets or single-machine scope.

Standard

$19 / mo

€17 / mo

Best for

Single-company maintenance teams needing structured ticket tracking and KPIs.

• 1 active company, 25 machines, 500 tickets
• Ticket + process timeline + KPI
• AI Diagnostic Wizard: 50/month

Upgrade trigger: when field workforce, contracts or customer approvals are needed.

ServicePlus

$39 / mo

€35 / mo

Best for

Field service operations using public QR, digital approvals, contracts and invoicing.

• 25 companies, 250 machines, 5,000 tickets
• Public QR + login-free public issue intake
• Contracts + offers + digital customer approvals
• Invoice PDF + advanced service operations

Upgrade trigger: when dealer network scale or enterprise AI quota is required.

OemPremium

$99 / mo

€89 / mo

Best for

OEM and dealer ecosystems with high ticket volume and multi-company governance.

• 100 companies, 1,000 machines, 50,000 tickets
• OEM/dealer-scale multi-company operations
• AI Diagnostic Wizard: 2,000/month
• Full commercial and field-service suite

Note: full module stack with the widest operational limits.

Module / Capability	Free	Standard	ServicePlus	OemPremium
Ticket creation + process timeline	Basic	✓	✓	✓
Live workforce / employee assignment	—	—	✓	✓
Public QR onboarding + login-free issue report	—	—	✓	✓
QR claim flow and ticket history transfer	—	—	✓	✓
Digital customer approval (parts + close)	—	—	✓	✓
Ticket invoice PDF generation	—	—	✓	✓
Pricing contracts	—	—	✓	✓
Commercial offers + public approval links	—	—	✓	✓
Collections (receivable tracking + payment entry)	—	—	✓	✓
Service catalog (Type / Group / Detail)	—	—	✓	✓
Reporting & KPIs	Limited	Core	Advanced	Enterprise
AI Diagnostic Wizard quota	0	50/mo	100/mo	2000/mo
Multi-tenant company hierarchy	1 company	1 company	25 companies	100 companies

Note: plan limits define company-side capacity, while billing is per user.

Legend: ✓ included, — not included, Basic/Limited means starter-level access.

ServicePlus/OemPremium Commercial Flow

1. Define customer-specific pricing contract (currency, labor, travel, extras).
2. Add stock/manual cost items inside the ticket.
3. Generate digital customer approval link and collect signature.
4. Auto-calculate approved totals, close ticket and generate invoice PDF.
5. Send project/revision offers and collect approval via public links when needed.

QR Growth Onboarding Flow

1. Create machine QR in seconds from landing page.
2. Download/print sticker and place it on machine.
3. Operator opens a public ticket without login.
4. Show register/claim prompt after first ticket to convert user.
5. Connect historical tickets to account after claim.

NEXT STEP

Pick your plan and go live fast.

We can map your service model and recommend the shortest path to production rollout.

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Machine QR and service operations platform